Check out our FAQ

Have Questions You Want To Ask Us?

Where’s my package?

    • Once you have placed an order and completed the payment process, then you will receive an email with tracking information via email to make it easy to track your package.
    • After completing the purchasing process, you should receive the confirmation email, but if you are still waiting to receive an email within a few days. Then, please check the spam folder or contact us on social media or email via solskininsider@gmail.com.
    • If your package is missing, please contact us, and we will start a trace with the logistic partner. This process takes approximately 2-3 business days. 

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